Privacy Policy

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Service Details: Information related to your scheduled appointments and services requested.
• Billing Information: Payment details for processing transactions.
• Communication Data: SMS messages, emails, and call records.
• Website Usage Data: IP address, browser type, and interactions.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services, including scheduling and confirming appointments.
• Send SMS reminders, updates, and notifications regarding your services.
• Process payments and send invoices.
• Improve our and customer service experience.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, scheduling platforms).
• Legal Authorities: If required by law, court order, or to protect our rights.

4. SMS Consent & Communication

We send SMS messages for appointment scheduling, reminders, and service updates.

• Your consent to receive SMS messages is never shared with third parties for marketing purposes.
• Message frequency may vary. Standard message and data rates may apply.
• To opt out at any time, reply STOP to any message.

5. Data Security & Retention

We implement security measures to protect your information. Your data is retained as long as necessary to provide our services and meet legal obligations.

6. Information Collection and Use

To enhance your experience, we may collect personally identifiable information such as your name, phone number, and postal address. This information is used solely to contact or identify you.

7. Log Data

When you visit our , we collect Log Data, which may include:

• Your computer’s IP address.
• Browser version and type.
• Pages visited, time and date of visit, and time spent on each page.

8. Cookies

Cookies are small files stored on your device that help improve our Service. You may accept or refuse cookies, but note that some features may not function properly if cookies are disabled.

9. Third-Party Service Providers

We may employ third-party companies to:

• Facilitate our Service.
• Provide services on our behalf.
• Assist in analyzing how our Service is used.

These third parties have access to your personal information only to perform assigned tasks and are prohibited from using it for any other purpose.

10. Security

We take commercially acceptable measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Links to Other Websites

Our may contain links to third-party sites. We do not operate these sites and encourage you to review their Privacy Policies. We are not responsible for the content or privacy practices of external sites.

12. Children’s Privacy

Our Service does not target individuals under 13. We do not knowingly collect personal information from children under 13. If we discover such data has been provided, we will immediately delete it. Parents or guardians aware of such cases should contact us for removal.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated ****. We encourage periodic reviews to stay informed of any updates.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Perfect Pear Roof & Exterior Cleaning
Email: office@orlandosperfectpear.com