I understand that the P.E.A.R. Maintenance Program can be canceled at any time. However, monthly payments are non-refundable. If the program is canceled less than 3 business days before the scheduled appointment, there will be no refunds for the initial investment.
I understand that the P.E.A.R. Maintenance plan includes no extra charges, except for sealer, sand, and any work beyond the one-hour touch-up.
I understand that only one technician will be assigned to my job at a time.
I understand that cleaning standards may vary, and I agree to work with Perfect Pear to meet my expectations.
I understand that Perfect Pear uses a cleaning solution made of 10% bleach and 90% water. This may require several visits to achieve a 100% clean state on heavily soiled areas.
I understand that if I cancel after receiving a cleaning but before being charged for that month, the charge will still be processed. No additional charges will occur after cancellation.
I understand that the initial payment for the P.E.A.R. Maintenance program covers services for that quarter, not the next three months. Monthly payments begin the month after the first cleaning.
I understand that my credit card will be billed monthly, totaling 12 charges per year. This guarantees at least four scheduled services annually, with the option for monthly touch-ups.
I understand that I do not need to be home for the work to be completed, but I must provide access to the cleaning areas. Perfect Pear will notify me by email and text two weeks before and on the day of the service.
I understand that Perfect Pear will provide photos of any service performed upon request via email or WhatsApp.
I understand that sealer and/or sand applications must be scheduled at least two weeks in advance of the scheduled cleaning. I must ensure these materials are ready and accessible for the technician.
I understand that initial cleanings may require adjustments and may take longer than subsequent cleanings. For example, immediate pressure washing of sidewalks and driveways may be necessary during the first cleaning if I prefer immediate results over gradual chemical treatments.
I understand that unforeseen circumstances, weather conditions, or personnel emergencies may require my appointment to be rescheduled. I agree to allow a 14-day window for rescheduling.