P.E.A.R

Maintenance Program

Protect Enhance And Restore
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WHAT WILL YOU GET?

P.E.A.R. Maintenance Program Service Agreement

Cancellation Policy

I understand that the P.E.A.R. Maintenance Program can be canceled at any time. However, monthly payments are non-refundable. If the program is canceled less than 3 business days before the scheduled appointment, there will be no refunds for the initial investment.

Additional Charges

I understand that the P.E.A.R. Maintenance plan includes no extra charges, except for sealer, sand, and any work beyond the one-hour touch-up.

Technician Assignment

I understand that only one technician will be assigned to my job at a time.

Cleaning Standards

I understand that cleaning standards may vary, and I agree to work with Perfect Pear to meet my expectations.

Cleaning Solution

I understand that Perfect Pear uses a cleaning solution made of 10% bleach and 90% water. This may require several visits to achieve a 100% clean state on heavily soiled areas.

Cancellation After Cleaning

I understand that if I cancel after receiving a cleaning but before being charged for that month, the charge will still be processed. No additional charges will occur after cancellation.

Payment and Coverage

I understand that the initial payment for the P.E.A.R. Maintenance program covers services for that quarter, not the next three months. Monthly payments begin the month after the first cleaning.

Monthly Billing

I understand that my credit card will be billed monthly, totaling 12 charges per year. This guarantees at least four scheduled services annually, with the option for monthly touch-ups.

Access and Notifications

I understand that I do not need to be home for the work to be completed, but I must provide access to the cleaning areas. Perfect Pear will notify me by email and text two weeks before and on the day of the service.

Service Photos

I understand that Perfect Pear will provide photos of any service performed upon request via email or WhatsApp.

Sealer and Sand Applications

I understand that sealer and/or sand applications must be scheduled at least two weeks in advance of the scheduled cleaning. I must ensure these materials are ready and accessible for the technician.

Initial Cleaning

I understand that initial cleanings may require adjustments and may take longer than subsequent cleanings. For example, immediate pressure washing of sidewalks and driveways may be necessary during the first cleaning if I prefer immediate results over gradual chemical treatments.

Rescheduling Policy

I understand that unforeseen circumstances, weather conditions, or personnel emergencies may require my appointment to be rescheduled. I agree to allow a 14-day window for rescheduling.

What Our Customers Say

Why Choose Perfect Pear ?

Reputation
With hundreds of 5-star reviews, you don’t have to take our word for it that we are the #1 choice for cleaning services. We want you to be the next raving customer!
Experience
We’ve been servicing our community since 2006 and sometimes fixing other contractors mistakes. We know what to do…and what not to.
Education
We invest in industry-leading techniques and equipment. Manufacturer-led training education helps keep us safe and your property clean.
Guarantee
You’ve seen our 100% iron-clad guarantee and we promote it because it’s real. We back all our jobs with a 100% money back guarantee.

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