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WHAT WILL YOU GET?
- Exterior maintenance on Auto-Pilot. We schedule and coordinate your cleaning FOUR times per year.
- We clean all flatwork (including fences & pavers) with 1% bleach. This will ensure that everything stays clean all year long.
- We put an oil based product on to the roof to bring the color out, put oil on the shingles & make the granulars stick in the shingles longer. (For shingle roofs only). This is applied once a year. (For tile roofs, we apply a 1% bleach on the roof that will keep it clean all year long).
- We will use a wax based product which is an exterior washing agent that protects & cleans the house, outside gutters, windows & screen enclosures.
- Your roof is blown off up to once a month. (By Request)
- Monthly touch-ups as requested. (Cannot exceed more than 1 hour or additional discounted charges apply).
PAYMENT PROCESS AND TIMING:
1.Initial Payment for New Customers:
When you sign up for our monthly maintenance cleaning program, we require an initial upfront payment equivalent to three times your monthly fee. This ensures that we can cover the initial setup costs and resources required to prepare for your first cleaning session. Your regular monthly charges will commence from the following month.
2.Quarterly Plan:
Your monthly charges will be automatically deducted from your preferred payment method on the 15th day of each month. This ensures hassle-free payment processing and ensures your cleaning services continue uninterrupted. This convenient schedule reduces the frequency of payments while still ensuring your property receives regular maintenance cleaning.
3.Additional Services:
Any additional services requested beyond your chosen package will be invoiced separately and added to your next billing cycle. You'll always receive a clear breakdown of charges, so you know exactly what you're paying for.
4.Billing Transparency:
We believe in transparent pricing and billing practices. That's why we provide detailed invoices outlining all charges incurred for each cleaning session. If you ever have questions about your bill or need clarification on any aspect of our pricing, our customer support team is always available to assist you.
5.Adjustments and Changes:
You have the flexibility to upgrade your cleaning plan at any time to better suit your needs. Any adjustments to your plan will be reflected in your next billing cycle, ensuring you're only paying for the services you require.
6.Cancellation Policy:
Should you need to cancel your maintenance cleaning services, we require a 30-day notice prior to your next billing cycle. This allows us to adjust our schedule accordingly and ensures a smooth transition for both parties. Please note that there is no refund for cancellations, as outlined in our terms and conditions.
TERMS & CONDITIONS
1. Scheduling of Initial Cleaning:
For customers signing up for the monthly plan without prior service: Three times the monthly fee as an upfront payment is required upon signup. Regular charges will commence from the following month.
2. Back-to-Back Cleaning Option:
Upon completion of the initial cleaning, our team can return the next day to initiate the regular maintenance cleaning schedule.
3. Scheduling Frequency for Regular Maintenance:
For customer availing frequent services, we offer the option to schedule the first cleaning after three months to ensure consistent and efficient maintenance.
4. Immediate Start for Past Customers:
Past customers who have previously availed our services and maintained a clean home with us can initiate maintenance cleaning right away. An initial payment is required to commence the service.
5. Service Rescheduling:
In the event that a scheduled cleaning needs to be rescheduled, we require at least 1 week notice to accommodate the change.
6. Quality Assurance:
We strive to provide high-quality cleaning services. If you are unsatisfied with any aspect of our service, please notify us within 5 days, and we will address and rectify the issue promptly.
7. Liability:
We are not liable for any damage caused by pre-existing conditions or items in poor condition. Clients are encouraged to report any valuable or fragile items before the cleaning commences.
8. Changes to Terms and Conditions:
These terms and conditions are subject to change. Clients will be notified of any updates in advance.
What Our Customers Say
Why Choose Perfect Pear ?
Reputation
Experience
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Areas we Serve
- Winter Park
- Longwood
- Lake Mary
- Sanford
- Apopka
- Orlando
- Winter Garden
- Ocoee
- Windermere
- Winter Springs
- Oviedo
- Seminole County
- Maitland
- College Park
- Belle Isle
- Eatonville
- Edgewood
- Altamonte Springs
- Casselberry
Contact Information
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620 W Evergreen Ct
Longwood, Florida 32750 - office@orlandosperfectpear.com
- 407-233-0522