P.E.A.R

Maintenance Program

Protect Enhance And Restore
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WHAT WILL YOU GET?

PAYMENT PROCESS AND TIMING:

1.Initial Payment for New Customers:

When you sign up for our monthly maintenance cleaning program, we require an initial upfront payment equivalent to three times your monthly fee. This ensures that we can cover the initial setup costs and resources required to prepare for your first cleaning session. Your regular monthly charges will commence from the following month.

2.Quarterly Plan:

Your monthly charges will be automatically deducted from your preferred payment method on the 15th day of each month. This ensures hassle-free payment processing and ensures your cleaning services continue uninterrupted. This convenient schedule reduces the frequency of payments while still ensuring your property receives regular maintenance cleaning.

3.Additional Services:

Any additional services requested beyond your chosen package will be invoiced separately and added to your next billing cycle. You'll always receive a clear breakdown of charges, so you know exactly what you're paying for.

4.Billing Transparency:

We believe in transparent pricing and billing practices. That's why we provide detailed invoices outlining all charges incurred for each cleaning session. If you ever have questions about your bill or need clarification on any aspect of our pricing, our customer support team is always available to assist you.

5.Adjustments and Changes:

You have the flexibility to upgrade your cleaning plan at any time to better suit your needs. Any adjustments to your plan will be reflected in your next billing cycle, ensuring you're only paying for the services you require.

6.Cancellation Policy:

Should you need to cancel your maintenance cleaning services, we require a 30-day notice prior to your next billing cycle. This allows us to adjust our schedule accordingly and ensures a smooth transition for both parties. Please note that there is no refund for cancellations, as outlined in our terms and conditions.

TERMS & CONDITIONS

1. Scheduling of Initial Cleaning:

For customers signing up for the monthly plan without prior service: Three times the monthly fee as an upfront payment is required upon signup. Regular charges will commence from the following month.

2. Back-to-Back Cleaning Option:

Upon completion of the initial cleaning, our team can return the next day to initiate the regular maintenance cleaning schedule.

3. Scheduling Frequency for Regular Maintenance:

For customer availing frequent services, we offer the option to schedule the first cleaning after three months to ensure consistent and efficient maintenance.

4. Immediate Start for Past Customers:

Past customers who have previously availed our services and maintained a clean home with us can initiate maintenance cleaning right away. An initial payment is required to commence the service.

5. Service Rescheduling:

In the event that a scheduled cleaning needs to be rescheduled, we require at least 1 week notice to accommodate the change.

6. Quality Assurance:

We strive to provide high-quality cleaning services. If you are unsatisfied with any aspect of our service, please notify us within 5 days, and we will address and rectify the issue promptly.

7. Liability:

We are not liable for any damage caused by pre-existing conditions or items in poor condition. Clients are encouraged to report any valuable or fragile items before the cleaning commences.

8. Changes to Terms and Conditions:

These terms and conditions are subject to change. Clients will be notified of any updates in advance.

What Our Customers Say

Why Choose Perfect Pear ?

Reputation
With hundreds of 5-star reviews, you don’t have to take our word for it that we are the #1 choice for cleaning services. We want you to be the next raving customer!
Experience
We’ve been servicing our community since 2006 and sometimes fixing other contractors mistakes. We know what to do…and what not to.
Education
We invest in industry-leading techniques and equipment. Manufacturer-led training education helps keep us safe and your property clean.
Guarantee
You’ve seen our 100% iron-clad guarantee and we promote it because it’s real. We back all our jobs with a 100% money back guarantee.

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